# FAQ **URL:** https://aibility.org/en/docs/faq **Meta description:** Answers about the test, your result, price, sign-in, data and languages in one place. --- Here are answers to what people ask most often. Is your answer missing? Write to [podpora@aibility.cz](mailto:podpora@aibility.cz). ## Basics ### Is this a test of what I know about AI? No. We do not ask about terms, and there is no wrong answer. We look at how you use AI on concrete work: how you brief a task, what material you give it and what you reuse. ### I barely use AI. Does this make sense for me? Yes. The test measures how you work now, not what you know. AI Explorer is a starting point, and the recommendations you get fit where you are. ### Is this another course? No. You do not sit through videos. You work on your own tasks and get help in the AI tool where you do them. ### How much time will it take? The short test takes about 2 minutes. The detailed test takes about 5 minutes in your AI tool, or 30–45 minutes in a chat with Aimee in the app, which you can pause. One AI Workout takes about 15 minutes. ### What if my level is lower than I expected? A level is not a grade, and an AI Operator is not a worse professional than an AI Builder. The report shows why you got this level and what would have to appear in your work for the next one. You can take a new test after some time. ### Who decides the result? AI, according to the rules of the Aibility methodology, which are described in this documentation. Under GDPR you can ask for a person to review it. Just write to podpora@aibility.cz. ## Price and subscription ### What is free and what is in the subscription? The short AI skills test is free. The detailed test with a report and certificate, AI Workouts, coaching in your AI tool and a new test are part of the Superpowered Professional subscription. If your company invited you to the test, you pay nothing. ### How much does the subscription cost? The Individual plan is 690 CZK a month including VAT (an early bird price instead of 990 CZK), with no commitment. The Team plan is 790 CZK per person a month excluding VAT. Current prices are on the [price list](https://aibility.org/cenik) (in Czech), and we announce a price change in advance. ### Do I pay for coaching separately? No. Coaching is part of the subscription. There is no human coach in it, though: you get help in your own AI tool and from AI Workouts. ### Do I need paid ChatGPT, Claude or another AI tool? Not for the short test, the detailed test in the app or AI Workouts in the app. For coaching right in your tool you need a version that supports plugins or connections through MCP. Coaching then uses your tool's limits. A subscription to an AI tool is not included in the price. ### How do I cancel the subscription? In your account, and you do not need to write to support. The next renewal stops and your access stays until the end of the paid period. Your report stays available to you. ### I only want the certificate. What do I do? One month of the Individual plan is enough. You take the detailed test, download the certificate and cancel the subscription in your account. ### Can I get an invoice for my company? Yes. At payment, choose to buy as a company and enter its name and VAT ID. The invoice is issued to the company. ## Test and result ### Can I pause the test? In the chat with Aimee in the app you can, and after you sign in you continue where you stopped. The test in your AI tool takes about 5 minutes, and the report is saved only after your “Yes”. ### Can I repeat the test? Yes, any time, even every week, through the plugin or a ready-made prompt. It runs under the same rules, so you can compare scores. Your older reports stay. ### What should I not write in the test? Passwords, contract numbers, personal data of colleagues or clients, and confidential documents. It is enough to describe how you work, for example “every month I put a report together from three spreadsheets”. ### Why do I have the same level as a colleague but a different SP Score? The level says what stage you are at, and the SP Score shows exactly where you stand inside it. One AI Builder is just setting up a first assistant, while for another the routines have been running for weeks. ### My score is lower than before. Did I get worse? Not necessarily. The new version of the methodology separates frequent use of AI from a repeatable change in how you work more precisely, so the score can come out more sober. Treat it as a new baseline. More is on [What's new](https://aibility.org/en/docs/whats-new). ### I went through coaching and my level did not go up. Why? Coaching does not change the result. Your level and score change only with a new test, because the report shows what was visible at the time of the test. ### How long is the certificate valid? It confirms your level on the date of the test. If you move up a level at a new test, the certificate confirms it. ### Will anyone else see my result? No, not until you share it yourself. In a company program, the rules you know in advance from the invitation apply. Who sees what is on [Who sees what](https://aibility.org/en/docs/teams/who-sees-what). ## Signing in ### How do I sign in? With a link from an email, and you need no password. The link is valid for 15 minutes. ### The email with the link did not arrive. What now? Wait a few minutes and check your spam or promotions folder. Check that you did not mistype your email. If nothing has come, write to podpora@aibility.cz. ### What if the link expired or shows an error? Open sp.aimee.coach/login and have a new one sent. ### Do I have to install anything? No. The app runs in the browser. You only need to install something if you want coaching right in your AI tool. ## Data and privacy ### What happens to my data? We store it in the EU, in Frankfurt, and language models are contractually bound not to train on it. Only the test result you approve is sent to us. Chats from your AI tool, files and code are not. The details are in the chapter [Security and data](https://aibility.org/en/docs/ai-tool/security). ### How do I export or delete my data? Yourself, in the app, in your profile under Data & privacy. ### Will my employer see my results? If you get Superpowered Professional for yourself, no. In a company program you learn in advance what the company will see. Nobody at the company sees the full text of your conversations. ## Languages ### Which languages does the app work in? Eight: Czech, Slovak, English, Spanish, Greek, Dutch, French and Hungarian. You switch the language with the globe icon in the app. ### Why are the names AI Explorer, AI Operator, AI Builder and AI Transformer not translated? They are fixed names of the methodology's levels, much like the names of certifications. That way “AI Builder” means the same in Prague and in Madrid. Everything else is translated. ## Contact ### Where do I turn? For your account, subscription and test, write to podpora@aibility.cz. Include the email you sign in with, when the problem happened and, ideally, a screenshot. For teams and companies, hi@aibility.org helps, and we reply within 24 hours on business days. ### Who is behind Superpowered Professional? Aibility, s. r. o., company ID (IČO) 10684395, Drobného 555/49, Brno, Czech Republic. We are part of the Seyfor group.